The “Communication Skills for Customer Service Managers and Staff” training program is designed to assist all front-line customer service managers and staff in enhancing their communication skills...

This two day workshop is focused on setting in place principles for the development of robust negotiation skills. it will provide you with tools to promote effective negotiation communications and giv...

Through a series of hands-on activities and key emotional and social intelligence concepts and practices, this two-days training program will help participants improve their emotional and social intel...

The sophisticated ability of humans to influence and be influenced by each other is probably one of the key foundations of the evolutionary success of our species. It’s an essential part of human co...

Conflict is inevitable. Everyone has had them and will probably have them in the future. This two-day training program presents tool and techniques so participants can more confidently deal with workp...

A highly engaging training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you equip...

This two-day extensive sales training program explores the right skill and mind sets for a professional sales person. Many sales people fall into the trap of talking too much. They can’t wait to tel...